Reduce AI Hallucination: Your Ultimate Playbook to Keep Your ChatGPT Conversations Reliable

Learn how to reduce AI hallucination with our ultimate guide. Discover proven strategies to ensure accurate and reliable ChatGPT responses using our 4-step Reliable Response Strategy.
Reduce AI Hallucination: Your Ultimate Playbook to Keep Your ChatGPT Conversations Reliable

AI is quickly becoming an essential part of everyday life, making it almost impossible for many to imagine a day without it.

But, did you know that even the most advanced Generative AI, including ChatGPT, can sometimes come up with completely made-up responses? It’s called Artificial Intelligence (AI) hallucination.

These instances, known as “Hallucinations,” pose a big challenge to AI reliability. However, after working 1000+ hours with ChatGPT, we’ve discovered how to reduce AI hallucinations in ChatGPT.

In this article, we are going to show you how to remove these made-up responses from your work. We have developed reliable AI interaction strategies that ensure your interactions stay accurate and trustworthy.

What Is AI Hallucination?

AI hallucination – or ChatGPT hallucination – is that moment when the AI generates responses that sound correct but are actually wrong or nonsensical. These can range from small mistakes to completely made-up information.

Even though ChatGPT is designed to be helpful, it’s not perfect. Understanding these hallucinations is important because they can affect the reliability of the information you receive. Knowing how to spot and manage these hiccups will help you keep your AI interaction accurate and trustworthy, making your experiences with ChatGPT even better.

Let’s look at an example to understand how ChatGPT hallucinates
We asked ChatGPT-4o the following prompt – “I must find five research papers on Dilbert Comics. Give me in the form of a list of names and DOI.”
The response was very elaborate and looked perfect.
Here are five research papers on "Dilbert" comics, complete with their titles and DOIs:
1- "ComicGAN: Text-to-Comic Generative Adversarial Network"
2- "A Survey of Comics Research in Computer Science"
3- "Comics as a Research Method: An Ongoing Journey"
4- "Maxim Violation in 'Dilbert' Comic Strips"
5- "Empirical Comics Research: Digital, Multimodal, and Cognitive Methods"
These papers should provide a solid foundation for your assignment on “Dilbert” comics. Check your institution’s library or online academic databases for full access to these papers.
The response is so well-drafted. ChatGPT also admitted in one of the recommendations that it could not find the right DOI for the Research Paper.

So all other DOI must be correct, right?

Unfortunately not! The DOI for the first paper is fabricated and entirely wrong. This can be such a huge source of embarrassment if you are presenting this to your professor.

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Why Do Al Hallucinations Happen?

Complexity of Language

AI models like ChatGPT are trained on vast amounts of text data, which helps it generate human-like responses. However, human language is incredibly complex, and AI sometimes struggles to interpret context correctly. This can lead to misunderstandings and incorrect responses.

Data Limitations

The AI’s knowledge is based on the data it has been trained on, which has a cutoff date. If it encounters a topic or recent event outside this scope, it might generate a response based on outdated or incomplete information.

Lack of Real-World Understanding

Unlike humans, ChatGPT doesn’t have real-world experiences or common sense. It relies solely on patterns in data, which means it can sometimes miss the nuances and subtleties that inform accurate understanding and responses.

Human Error

Sometimes, ChatGPT hallucinations are due to the input it receives from users. If a question is vague, poorly worded, or contains incorrect information, the AI might produce a misleading or incorrect response. Clear, precise questions help minimize these errors. 

By understanding these reasons, you can better navigate ChatGPT’s outputs and ensure you get the most reliable information from your interactions. For a deeper dive into managing the risks associated with generative AI, you can read Harvard Business Review’s article on this topic.
Reduce AI Hallucination

4-Step Reliable Response Strategy for Reducing AI Hallucination in ChatGPT

Now that we understand what AI hallucination is and why they happen, let’s dive into steps to prevent ChatGPT hallucinations. Introducing the Reliable Response Strategy—a simple, four-step process designed to help you minimize those pesky hallucinations and keep your AI interactions reliable, accurate, and hallucination-less.
Let’s look at these 4 steps in detail.

Step1 - Customize ChatGPT and make it your own

Many people don’t know that you can customize your ChatGPT. You can tweak ChatGPT to better fit your needs. By exploring the customization settings in your account, you can fine-tune the AI models to understand you better and reduce those pesky errors. It’s like giving ChatGPT a little extra training to ensure it works just the way you want.

To follow a step-by-step process on how to customize your ChatGPT for any purpose, here is a practical guide for you.

But we will share our favorite prompt here for you to copy, paste, and reduce hallucinations in your ChatGPT. Feel free to create your prompts as well. Be as creative as you like.

“When giving responses, please stick to accurate and verifiable facts. If you're not sure or the information isn't available, just admit it—no need to make up wild stories. Think of yourself as a factual superhero: always truthful, never speculative. Accuracy is your superpower!”

We call it our superhero prompt!

Step 2 - Use C.R.O.P Prompts for Reliable ChatGPT Answers

The C.R.O.P. framework is your secret weapon for getting accurate and useful information from ChatGPT. By using Clear, Rich in Context, Output-Indicated, and Precise prompts, you can guide the AI to provide better responses. Here’s a detailed look at each component, along with examples:

1. Clear

Be straightforward and avoid ambiguity in your questions.

2. Rich in Context

Provide enough background information to help ChatGPT understand your question better.

3. Output-Indicated

Specify the type of answer you’re looking for, such as a list, summary, or detailed explanation.

4. Precise

Ask concise questions that focus on specific information.
By following the C.R.O.P. framework, you can enhance the clarity and relevance of ChatGPT’s responses, making your interactions with the AI more productive and satisfying. For beginners looking to master prompt engineering, our article on How Prompt Engineering Simplifies AI Communication offers a comprehensive guide.

Step 3 - Do Incremental Prompting for Building ChatGPT Information

Ever felt like you’re playing 20 Questions with ChatGPT? Good news: you can use that to your advantage! Incremental prompting, or chain of thought (CoT) prompting, involves asking a series of small, interconnected questions to gradually build up detailed information.

Here’s a three-layered incremental prompt example:
Layer 1: Initial Context
“Explain the water cycle in simple terms.”
Layer 2: Deepening the Inquiry
“Can you describe each stage of the water cycle, specifically focusing on evaporation, condensation, precipitation, and collection?”
Layer 3: Real-World Application
“How does the water cycle impact agriculture and weather patterns?”

Expected Response

Layer 1 Response:
The water cycle is the process by which water circulates between the Earth’s oceans, atmosphere, and land. It includes stages like evaporation, condensation, precipitation, and collection.
Layer 2 Response:

  1. Evaporation: Water from oceans, rivers, and lakes turns into vapor and rises into the air. Condensation: Water vapor cools and forms clouds.

  2. Precipitation: Water falls from clouds as rain, snow, sleet, or hail.

  3. Collection: Water collects in bodies of water or infiltrates the ground, replenishing aquifers.
Layer 3 Response: The water cycle is crucial for agriculture as it provides the necessary rainfall for crops. It also influences weather patterns by determining the distribution of rain and storms, which affects both local climates and global weather systems. Comparison with a Single Prompt

Step 4 - Leverage the Power of Custom GPT

Think ChatGPT is already smart? Wait until you meet Custom GPTs! By creating custom versions of ChatGPT, a feature available in ChatGPT Plus, you can fine-tune the AI to deliver even more accurate and relevant responses tailored to your specific needs. It’s like giving ChatGPT a superpower upgrade!

To follow a step-by-step process, here is a practical guide on making a custom GPT for any process.

We have given below our go-to instruction set for the configuration of your custom GPT to reduce hallucinations.  You can always come up with your own set of instructions as well. Be as creative as you like.

4 most important instructions to add to the configuration of your new GPT:
Accuracy First: Always prioritize providing accurate and verifiable information. If the information is not certain, clearly state that the answer is not available.
Avoid Speculation: Do not guess or provide speculative answers. If you are unsure of the information, say, “I don’t know” or “I’m not sure.”
Contextual Awareness: Use the context provided in the prompt to deliver more accurate responses. Ask for additional context if the prompt is too vague or broad.
Source Citation: Where possible, include references or sources for the information provided. This helps in validating the accuracy of the response.

Your Key Takeaways

AI has quickly become an essential part of our daily lives, offering a wide range of useful and engaging responses. However, it’s not perfect and can sometimes produce “hallucinations”. Understanding these hallucinations is key to improving the reliability of your AI interactions.

By following our 4-step Reliable Response Strategy—customizing ChatGPT, using C.R.O.P prompts, employing incremental prompting, and leveraging Custom GPTs—you can significantly reduce these errors. This approach ensures that your conversations with ChatGPT are accurate, trustworthy, and more satisfying.

In this article, we have provided you with a few strategies and best practices for ChatGPT accuracy. In our complete book on ChatGPT Prompt Engineering, we go further in-depth and explore different kinds of prompts in detail that can take your prompting game to the next level!

We have spent months coming up with this perfect guide for you!

Get this Guide on Prompt Engineering here.

Have you experienced AI hallucinations with ChatGPT? Share your experiences and tips in the comments below!

Frequently Asked Questions (FAQs)

AI hallucination – or ChatGPT hallucination – are those moments when the AI generates responses that sound correct but are actually wrong or nonsensical. These can range from small mistakes to completely made-up information. Understanding these hallucinations helps in developing strategies to minimize their occurrence and improve the reliability of AI-generated content.

AI models generate hallucinations due to several factors, including overconfidence in responses, ambiguous user queries, the complexity of natural language, and poorly constructed prompts. Understanding these factors allows for the development of strategies to reduce the frequency of hallucinations and improve AI performance.

Reducing hallucinations in ChatGPT involves a few strategic steps to ensure the AI provides accurate and reliable information. Here’s a quick guide based on the Hallucination-Buster Framework:

  1. Customize ChatGPT to Reduce Errors

You can tweak ChatGPT’s settings to enhance its accuracy. Add custom instructions that emphasize the importance of factual correctness and discourage guessing. This way, ChatGPT will be more likely to provide reliable responses and clearly state when it doesn’t have enough information.

  1. Use C.R.O.P. Prompts for Reliable Answers

Craft your questions using the C.R.O.P. method: Clear, Rich in Context, Output-Indicated, and Precise. This helps ChatGPT understand exactly what you’re looking for and provides more accurate responses. Clear and specific prompts reduce the likelihood of the AI generating irrelevant or incorrect information.

  1. Do Incremental Prompting for Building Information

Break down your queries into smaller, connected questions to build detailed information step-by-step. This method, known as incremental prompting, ensures that each response builds upon the previous one, leading to more accurate and comprehensive answers.

  1. Leverage the Power of Custom GPT

Create custom versions of ChatGPT tailored to your specific needs. By training a Custom GPT with specific datasets and regularly testing and refining it, you can reduce errors and ensure more relevant and accurate responses.

By following these steps, you can significantly reduce hallucinations and enjoy more reliable and useful interactions with ChatGPT.

While completely eliminating AI hallucinations is a challenging goal, the good news is that you can significantly reduce their occurrence! With advancements in AI technology and best practices for interacting with models like ChatGPT, hallucinations are becoming less frequent.

By customizing AI settings, using clear and specific prompts, employing incremental prompting, and leveraging custom AI models tailored to specific needs, you can greatly enhance the accuracy and reliability of AI responses. Think of it as fine-tuning a musical instrument – with the right adjustments, you can achieve harmony and precision.

So, while we may not be able to eradicate hallucinations entirely, the tools and techniques available today can bring us very close to a seamless and reliable AI experience.

Prompt engineering involves creating clear, specific, and well-structured prompts to guide AI models in generating accurate responses. By carefully crafting your queries, you can help the AI interpret them correctly, reducing the likelihood of hallucinations and improving the overall reliability of AI-generated content.

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Free ChatGPT Mastery Guide

Take your AI skills to the next level with our Free ChatGPT Mastery Guide. This guide is packed with tips, techniques, and practical examples to help you become proficient in using ChatGPT for a variety of applications.

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